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Handling Difficult Conversations
Difficult conversations arise when negative emotions are stirred between managers and their people. Difficult conversations can also arise between customers and your staff.
Internal co-operation is jeopardised when we avoid or badly handle difficult conversations with peers and colleagues in other departments.
At DISCovering, we present and upskill your people in a process that ensures difficult conversations happen in ways that lead to quality outcomes for all involved.
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